7. Our Services & Strength
Pre-sale Service
----24 hours phone, email, trade manager online services;
----We will supply the detailed project report, detailed general drawing, detailed flow process design, detailed layout factory drawing for you until meet your requirement;
----we welcome you to come to our paper making machine factory and paper mill factory to have a look and check;
----We will tell you all the necessary cost when set up a paper mill factory;
----We will answer you all the questions within 24 hours;
----We will send you various quality paper samples made by our paper machine for free;
----We can supply turn key-project service.
On-purchase Service
----We will accompany you to check all the equipment made by us, and help you to make the plan of installation;
----We will supply paper machine assembly drawing, the foundation and foundation load diagram, transmission diagram, formal installation drawing, use and installation instructions and a full set of technical data after signing the contract.
After-sales Service
----We will delivery the machine as soon as possible according to your requirement, within 50 days;
----We will send rich practiced experience engineers to you to install and test the machine and train your worker for free;
----We will give you one year guarantee time after the machine can run well;
----After one year, we can guide and help you to maintain the machines;
----Every 2 years, we can help to overhaul the complete machines for free;
----We will send you spare part in lower price.
8.FAQ
1.What kind of paper machine your factory produce?
Our factory mainly produce flowing machine:
A. Kraft paper machine which can produce carton box paper, corrugated paper, craft paper, testliner paper, carton board paper etc.
B. Culture paper machine which can produce white paper jumbo roll, include A4, A3 paper, copy paper, printing paper, newspaper, offset paper etc.
C. Toilet Paper Machine which can produce toilet paper, tissue paper jumbo roll
D. Paper processing machine. the jumbo roll paper can be processed all kinds of paper, such as , A4, A3paper, handkerchief paper, towel paper and kitchen using paper
2.Can you make paper mill design for us?
Yes, we have a technician team of 116 engineers and 12 experts with more than 20years experience.
3.How about your machine quality, we are worry about the quality?
FRD is a mature brand in china, more than 30 years manufacuturing experience of different kinds of paper machines. We strictly manufacture and manage according to IOS9001:2008 System, and can match all the CE standard or more strict standard. our paper machine is running well in more than 20 countries. we are gold supplier on alibaba already 5 years.
4. What should I have to know if I want to get the quotation?
a. What kind of raw material you will use(main important)
b. The capacity you want produce per day(main important)
c. The paper weight you require.
d. The paper width you require.
5. Your machine price is high, is there any discount?
We always provide high quality paper machines, we are paying more attention on oversea market, because of communication time after sales, and also it need very long time to send new parts. our paper machines have enough quality standard to make sure the machine can work more than the real warranty period. our marketing style is quality=price and price=quality, the price will be acceptable for our clients and durable for our machines. anyhow, when we will negotiate the price with each other during our meeting in factory, and get a good satisfaction.
6. Could your engineer cnan teach and train our workers and stay in our factory for long time?
Yes, we have 116 technical installation engineer team, they can train and teach your worker to operate paper machine, but you should pay them salary.
9.How to contact us?
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